Service
Coopers Fire are one of the UK’s leading fire and smoke curtain manufacturer approved by an Independent Third Party Accreditation to carry out the servicing of fire curtains and smoke barrier curtains.
If you require any additional information about our range of servicing, please Contact Us.
If you need assistance or have a query, please contact the Service Team by calling 0800 633 5224 or email service@coopersfire.com
Service Agreements
Our promise to you, Guaranteed Fire Safety Performance.
Your fire and smoke curtains must work flawlessly in an emergency. With a Coopers Fire service agreement, you ensure they always do—no guesswork, no risk.
Compliance Without the Hassle
Fire safety regulations and insurance requirements are not optional. Our expert inspections keep your system fully compliant, protecting you from legal and financial headaches.
Unmatched Expertise—No Substitutes
We are the only independently approved team qualified to service Coopers Fire systems. No one else can match our precision, knowledge, and commitment to your safety.
Prevent Disruptions, Cut Costs
Neglect leads to breakdowns. Breakdowns lead to expensive repairs. Our preventative maintenance stops problems before they start, keeping your home protected without costly surprises.
Exclusive VIP Treatment
As a service agreement customer, you get priority response, reduced callout rates, and fast-track remedial work—because when fire safety is on the line, delays are not an option.
What’s included in a service agreement?
- Scheduled Maintenance Visits: Two pre-planned visits per year to inspect and test your systems, ensuring compliance with British Standards.
- Technical Support and On-Site Training: Access to our technical team and training for your staff to understand and manage your system effectively.
- Comprehensive Reports: Detailed reports on maintenance activities and recommendations for any remedial actions.
- First-Time Fix Capability: Engineers carry extensive van stocks and can fix most issues immediately.
- Replacement Control Panel Batteries: To ensure your system will always be operational in the event of a power failure.
